Field Service Management   

Service Management / Work Order Management

Quickly and easily create and schedule new Jobs and update Job details. Track Job progress from Estimate to Invoice. View up to date Job cost and expenses for partial invoicing, keeping employee payroll current and track costs for you and your Customers. Track which Jobs have been Invoiced and Paid to more effectively track your sales revenues and never miss a payment!

Scheduling Optimization

Our solution can be utilized by your Scheduling Manager, outsourced Call Center, or anyone you give access. You have the ability to assign color codes to field resources and Job Status which will display on the calendar. Schedule by a specific field resource's availability or an open time slot on the Scheduling Calendar. We also integrate with Google Maps for directions and route optimization.

Customer Management

Manage potential and existing Customers. You have the ability to manage multiple contacts, multiple locations, equipment and price level's and more. Quickly and easily search our Web 2.0 software technology to view up to date Job details or Job History for each of your Customers to provide increased customer satisfaction and service.

Employee Management

Track all of your Employees whether a field resource or office staff. You have the ability to assign an Employee as a Field Resource available to schedule for a Job whether they are a User of the software or not. Track company equipment assigned to employees such as tools, equipment, trucks, PDA's, etc... Track labor hours for up to date payroll information.

Vendor Management

Track all of your Vendors such as Subcontractors, Consultants, Suppliers, and more. Give access to a Subcontractor to update their Job progress and schedule. Handle bills and checks from Vendors and easily view balances and all Vendor transactions.

Estimates / Billing / Invoicing / Accounting

Our accounting tools provide the ability to manage a small to medium size business. Manage your Items to create Estimates, Work Orders, and Invoices for your Customers. Track your Chart of Accounts, Transactions, Price Levels and more. You even have the ability to grant access for an outside accountant to handle this area if you prefer.

QuickBooks & Outlook Integration

Easily import and export your data for use with QuickBooks, Outlook, and other commonly used software applications using a standard spreadsheet format. This allows you the flexibility to continue using these applications along with Bella or using it as a complete solution. Whether you are just starting your business or already established, you have a choice.

Customization

Customize terms and forms with minimal effort to match your current process. Or, utilize our industry standard terms and forms ready for use as soon as you sign up.

Benefits of our Field Service Management Software:

·        Maximize profits by organizing and streamlining your Field Service business

·        Optimize scheduling to maximize employee's and subcontractor's time in the field

·        Save time and money by reducing paper work and errors.

·        Never miss a payment

·        Improve Client satisfaction and service with faster response times

·        Easily manage Employees, Customers, Vendors, Jobs, Work Orders, Estimates, Invoices, Accounting and your business from one solution

·        Track all Service Jobs whether single or multiple appointments are needed and view up to date cost and expenses

Through our inherent use of state-of-the-art technology, we provide you an easy to use, flexible way of maintaining a competitive advantage and maximizing profits.

Imagine the results you can achieve by streamlining your Field Service Business and having anytime, anywhere real time access to your company’s data even wirelessly.