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Booking and Assigning of a Call
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One screen input for Work
Order, sales leads, installation and shop jobs |
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Multiple Styles of Work
Order |
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Print work order
immediately |
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Track service calls by problem
type and call type |
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Customer PO # if required
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Job # attachment
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Type in detail comments |
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User defined dispatch
board |
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Multiple task codes – what
needs to be done for this call |
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Assign service calls (Work Order) to
technicians and status of call
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Multiple technicians can be assigned to a
Work Order |
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Color Coded
call types |
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Note alert for dispatcher
for potential problems or
message |
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Windows’ review of daily or
weekly schedule boards during call booking and assignment
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